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Shipping

Last updated June 28th, 2022

 

DELIVERY TIME, ZONE & COSTS

  • Order are processed and shipped between 2- 4 business days.
  • All our packages have a tracking number.
  • When available, a tracking number will be emailed.
  • Our packages are delivered by your local post office.

 

Countries Shipping Times Cost  Free Shipping Over $ 125
Japan 5 -8 business days FREE FREE
United States 6 -10 business days $ 7.99 FREE (over $ 50)
Canada 6 -10 business days $ 7.99 FREE
Australia 6 -10 business days $ 12.99 FREE
Norway & Poland 6 -10 business days $ 13.99  -
Sweden &  Finland 8 -12 business days $ 13.99  -
Rest of Europe  6 -10 business days $ 11.99 FREE
Rest of the World 10 -15 business days $ 21.99  -

DELIVERY ZONE

  • We deliver worldwide.
  • For some regions like Africa, South America, the delivery can take from 21 to 35 working days. If it's the case, we will contact you before shipping your order.

TRACK YOUR ORDER

  • A tracking number will be available 3 to 5 days after the shipment of your package
  • You can track your under on this page : https://eiyokimono.com/pages/track-order
  • You can track your order on the website of your local post office for other countries

PROCESSING ORDERS 

If your order includes several items, it is possible to receive several packages.

We kindly remind you that we are not responsible for any address mistakes made during the ordering process. However, if the package is returned to us, we can assist in resending it or issuing a refund. 

RETURN & EXCHANGE

We accept both returns & exchanges items. Visit our Return & Exchange page for more information.

CONTACT US

Contact us if you have any questions or concerns about shipping, returns and exchanges.

  • Send us a message: here